Refund policy

Return and Refund Policy

At Hydrotech, we value your satisfaction and strive to provide the best products and service. To ensure a smooth experience, please review our return and refund policy:

Returns

• You may return unused and undamaged items within 7 days of receiving your order for a full refund.
• Items must be in their original condition, including all components and packaging, to qualify for a return.
• Products that are damaged due to customer handling or missing original components will not be eligible for a refund.

To initiate a return, please contact our customer support team info@hydrotechnz.com with your order details, and we will guide you through the process.